This Privacy Policy explains how Print Craft Studio processes personal data in connection with photo and art printing services, including inquiries, file review, test prints, production, collection, and local delivery within الرياض.
We may collect contact details, inquiry content, file uploads, order information, payment-related records, delivery or collection details, and technical data such as device, browser, and usage information. When users submit image files for print review, we may also process file specifications, resolution, crop settings, and related production notes.
We receive data from users through email, file upload, and contact forms. We also generate records from consultations, proofing, production, collection or delivery arrangements, payment processing, and website activity logs. In limited cases, we may receive information from service providers involved in payment or delivery support.
We may use session cookies, persistent cookies, and similar technologies. These may support site operation, remember basic preferences, maintain form sessions, and help us understand how the website is used. We do not rely on cookies to collect more information than is needed for these purposes.
We use standard browser and site controls to manage cookie preferences where available. Users can usually block or delete cookies through their browser settings. If cookies are disabled, certain features such as form handling, session continuity, or preference storage may be affected.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. We may also object to or decline a request when retention or processing is required for legal, contractual, or operational reasons.
Requests should describe the data or activity in question and include enough detail for us to review the matter. We may ask for additional information to verify identity or to locate the relevant records. If a request is not permitted or cannot be fulfilled in full, we will explain the outcome in general terms.
We keep personal data only for as long as needed to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal obligations. File uploads and production records may be retained for a practical period after completion, then deleted or archived according to operational need and applicable law.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date.
We use personal data to respond to inquiries, review image files, prepare quotes, confirm size and paper choices, manage test print review, produce and package orders, arrange collection or local delivery, process payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to operate and improve the website and to diagnose service issues.
We may share personal data with service providers that support website hosting, communications, payment processing, file handling, production support, packaging, or local delivery. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, lawful requests, court orders, or other binding legal processes. We may also share information to protect our rights, investigate misuse, or respond to claims involving our services or printed materials.
